Terms of service
DRIPKIKS® — TERMS OF SERVICE
Last updated: 5 October 2026
Welcome to DRIPKIKS®.
These Terms of Service govern your use of our website and any purchases made through our online store.
DRIPKIKS® is operated by Noa Dussier. Throughout these Terms, the words “we”, “us” and “our” refer to DRIPKIKS®.
By accessing our website, browsing our products or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.
Nothing in these Terms is intended to exclude, restrict or otherwise affect any statutory rights that cannot lawfully be excluded or restricted.
1. ABOUT DRIPKIKS®
DRIPKIKS® is an online retailer specialising in sneakers and related products.
Operator: Noa Dussier
Trading name: DRIPKIKS®
Customer Support: dripkikss@gmail.com
If you have any questions regarding these Terms, our products or an order, please contact us using the email address above.
2. ELIGIBILITY AND USE OF OUR WEBSITE
By using our website or placing an order, you confirm that you have the legal capacity to enter into a binding agreement or that you have the permission of a parent or legal guardian where required.
You must not use our website:
- For any unlawful or fraudulent purpose;
- To violate applicable laws or regulations;
- To transmit malicious code, viruses or harmful material;
- To interfere with the security or operation of our website;
- To attempt to gain unauthorised access to our systems;
- To misuse our services, promotions or payment systems.
We reserve the right to restrict or suspend access where we reasonably believe our website or services are being misused.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, sizing information, colours, specifications and prices displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device, display settings, lighting and product photography.
Please review product descriptions and available sizing information carefully before placing an order.
Product availability may change without notice.
We reserve the right to modify or discontinue products where reasonably necessary.
4. PRODUCT AVAILABILITY
All orders are subject to product availability.
In rare circumstances, a product may become unavailable after an order has been submitted.
If we are unable to fulfil an order, we will take appropriate steps to inform the customer and, where payment has already been collected for goods that cannot be supplied, provide the appropriate refund.
5. PLACING AN ORDER
When placing an order with DRIPKIKS®, you are responsible for ensuring that all information you provide is complete and accurate.
This includes your:
- Name;
- Email address;
- Delivery address;
- Billing information;
- Product and size selection; and
- Any other information required during checkout.
Please review your order carefully before completing your purchase.
After an order has been submitted, you should receive an order confirmation at the email address provided during checkout.
6. ACCEPTANCE AND CANCELLATION OF ORDERS
We reserve the right to refuse or cancel an order where we have a legitimate reason to do so.
This may include circumstances involving:
- Suspected fraud or unauthorised transactions;
- Payment authorisation problems;
- Product unavailability;
- Obvious pricing or technical errors;
- Incorrect or incomplete customer information;
- Suspected misuse of promotional offers; or
- Circumstances that make fulfilment impossible or unlawful.
If we cancel an order after payment has been collected, any amount properly due back to you will be refunded using the appropriate payment method.
This does not affect your statutory rights.
7. PRICES
Prices are displayed in the currency indicated on our website and during checkout.
We reserve the right to change product prices at any time.
Price changes will not normally affect orders that have already been accepted.
Any applicable delivery charges, taxes or other mandatory charges payable as part of your purchase will be displayed or communicated where required before you complete your order.
8. PRICING ERRORS
Although we make reasonable efforts to ensure that prices are accurate, errors may occasionally occur.
If an obvious pricing or technical error affects an order, we may contact you before fulfilment.
Where permitted by law, we may cancel an order affected by an obvious error and refund any amount already paid.
9. PAYMENT
Payment must be made using one of the payment methods available at checkout.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Payments may be processed by third-party payment providers.
Your order may be delayed, rejected or cancelled if payment cannot be authorised or if a transaction is reasonably identified as potentially fraudulent.
10. SHIPPING AND DELIVERY
DRIPKIKS® currently offers delivery in accordance with the delivery options displayed on our website and at checkout.
Our standard estimated delivery timeframe is:
5 to 10 days
This timeframe is an estimate unless a specific delivery date has expressly been guaranteed.
Occasional delays may occur because of circumstances outside our reasonable control, including carrier disruption, customs procedures, severe weather, public holidays, unusually high order volumes or other logistical issues.
Customers are responsible for providing a complete and accurate delivery address.
Please refer to our Shipping Policy for full information regarding dispatch, tracking, delivery delays, lost parcels and other delivery matters.
11. DELIVERY RISK
We will handle delivery risk in accordance with applicable consumer law.
Nothing in these Terms is intended to transfer responsibility for goods to a consumer earlier than permitted by applicable law.
If an order is lost or damaged during delivery, please contact:
We will investigate the issue and provide an appropriate remedy where required.
12. CANCELLATION RIGHTS
Where applicable, consumers purchasing online may have a statutory right to cancel eligible purchases.
For many eligible distance purchases made by UK consumers, the cancellation period generally runs for 14 days after the goods are received.
After validly notifying us of a cancellation, the customer must return the goods within the period required by applicable law.
Certain products or circumstances may be exempt from cancellation rights where provided by law.
Nothing in these Terms limits any cancellation rights that apply to you by law.
13. RETURNS AND REFUNDS
Returns and refunds are governed by our Returns & Refund Policy and applicable consumer law.
To request a return, please contact:
Please include your order number and relevant information concerning the return.
Where a refund is legally due, it will be processed in accordance with applicable requirements.
Please refer to our Returns & Refund Policy for full details.
14. FAULTY, DAMAGED OR INCORRECT PRODUCTS
If you receive a product that is faulty, damaged, incorrect or materially different from its description, please contact us as soon as reasonably possible.
Email:
Please provide your order number and, where reasonably necessary, photographs or other information showing the problem.
We will review the issue and provide an appropriate solution in accordance with applicable consumer law.
Your statutory rights regarding faulty or misdescribed goods are not affected.
15. PROMOTIONAL CODES AND DISCOUNTS
DRIPKIKS® may occasionally provide discount codes, promotional offers or special pricing.
Promotions may be subject to:
- Expiry dates;
- Minimum order values;
- Product exclusions;
- Customer eligibility requirements; or
- Other conditions clearly communicated with the promotion.
Unless otherwise stated, promotional codes cannot be combined.
We reserve the right to withdraw or correct a promotion where reasonably necessary, subject to applicable law.
16. CUSTOMER ACCOUNTS
Where customer accounts are available, you are responsible for maintaining the confidentiality of your account credentials and for providing accurate information.
Please contact us promptly if you believe your account has been accessed without authorisation.
We may restrict or suspend accounts that are being used fraudulently or in serious violation of these Terms.
17. PERSONAL INFORMATION AND PRIVACY
The collection and use of personal information through our website are governed by our Privacy Policy.
Personal information may be processed where necessary to:
- Process orders;
- Arrange delivery;
- Process payments;
- Provide customer support;
- Handle returns and refunds;
- Prevent fraud;
- Operate and secure our website; and
- Comply with applicable legal obligations.
Please read our Privacy Policy for further information.
18. COOKIES
Our website may use cookies and similar technologies for essential website functionality and, where applicable, analytics, personalisation and marketing.
Where consent is legally required for non-essential technologies, they will be handled in accordance with applicable requirements and the choices made through our consent controls.
Please refer to our Cookie Policy for further information.
19. INTELLECTUAL PROPERTY
Original content belonging to DRIPKIKS®, including our original graphics, photographs, written content, website design and branding materials, may be protected by intellectual property law.
You may not copy, reproduce, distribute, sell, modify or commercially exploit DRIPKIKS®-owned content without our permission, except where permitted by law.
Third-party brand names, trademarks, product names, logos and other intellectual property remain the property of their respective owners.
Purchasing a product does not transfer intellectual property rights associated with that product or its brand.
20. THIRD-PARTY SERVICES
Our website may rely on third-party providers to operate certain services, including e-commerce technology, payment processing, delivery, fulfilment, analytics and other technical services.
Third-party services may be governed by their own terms and privacy policies.
Nothing in this section excludes any responsibility that DRIPKIKS® cannot lawfully exclude.
21. THIRD-PARTY LINKS
Our website may contain links to websites or services operated independently by third parties.
We are not responsible for the content or practices of independent third-party websites except where responsibility cannot legally be excluded.
We recommend reviewing the applicable terms and privacy information before providing personal information to third-party services.
22. FRAUD AND MISUSE
We reserve the right to investigate transactions or activity that reasonably appears fraudulent, suspicious or abusive.
Orders may be delayed, refused or cancelled where reasonably necessary to protect DRIPKIKS®, our customers, payment providers or other parties against fraud or unlawful activity.
23. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning correctly.
However, we cannot guarantee uninterrupted or error-free access at all times.
Maintenance, technical problems, security updates or circumstances outside our reasonable control may temporarily affect website availability.
24. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in these Terms excludes or restricts any statutory consumer right that cannot legally be excluded or restricted.
To the extent permitted by applicable law, DRIPKIKS® will not be responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.
25. EVENTS OUTSIDE OUR REASONABLE CONTROL
We will not be responsible for delays or failures caused by circumstances outside our reasonable control to the extent permitted by law.
Such circumstances may include major transport disruption, natural disasters, severe weather, widespread telecommunications failures or other significant events that we could not reasonably prevent.
This section does not remove any statutory rights or remedies available to consumers.
26. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable requirements.
The latest version will be published on our website.
The date at the top of these Terms will be updated where appropriate.
27. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
28. GOVERNING LAW AND CONSUMER RIGHTS
These Terms and purchases made through DRIPKIKS® are subject to applicable law and mandatory consumer protection requirements.
If you are a consumer, nothing in these Terms prevents you from relying on mandatory rights or remedies available to you under the law applicable to your purchase.
29. CONTACT US
If you have any questions regarding these Terms of Service, your order or DRIPKIKS®, please contact:
DRIPKIKS®
Operator: Noa Dussier
Customer Support: dripkikss@gmail.com
When contacting us about an existing order, please include your order number so that we can assist you more efficiently.